Smartroll will accept returns and offer a full refund on goods being returned however they will need to be in a saleable, original condition and, re-packed in the original packaging within 28 days of purchase.
Conditions for a refund or exchange are:
• if the product is unsafe
• if the product is significantly different from what you ordered
• if the product is faulty or defective
Smartroll is not required to provide a refund or replacement if you change your mind.
Please note, return transit is at buyer’s cost unless product is defective or incorrectly supplied by us.
Please contact us immediately via email firstname.lastname@example.org if you need to organise a return & refund.